Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns, exchanges, or refunds on any lace glue, wig products, tools, or hair-related items once they have been shipped.

We encourage customers to read product descriptions thoroughly before purchasing. If you’re unsure about which product to start with, we highly recommend beginning with the smallest size or our Laid Starter Kit to test compatibility.

Please note:

Our Laid Tight Lace Glue is made with a strong, long-lasting formula to ensure your lace stays secured. Because of this, we are not responsible for any allergic reactions or skin sensitivities. Always perform a patch test before full use.

We are not responsible for:

• Incorrect or incomplete address at checkout
• Delays due to shipping carriers or customs
• Items marked as delivered but not received
• Improper use or application of our products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photo or video evidence so we can assist.

By placing an order on our website, you acknowledge, agree to, and fully understand this policy. You hereby waive any right to request a refund, return, or exchange once your order has been placed.